1. Introduction

At Nahir Marketing (SMC-Private) Limited, we are committed to ensuring timely and secure delivery of all marketing materials, printed items, and promotional products to our clients.
 This policy explains how we handle shipping, delivery, and order fulfillment.

2. Scope of Delivery

We provide delivery services for:

  • Printed marketing materials (brochures, flyers, banners, etc.)

  • Promotional items (custom merchandise, branded goods)

  • Advertising materials (signboards, display stands, etc.)

For digital marketing and online advertising services, no physical shipping is required — deliverables are shared electronically via email or cloud storage.

3. Delivery Areas

We offer delivery services across Pakistan, including major cities such as:

  • Kohat, Peshawar, Islamabad, Lahore, Karachi, and surrounding regions.
     Deliveries outside these areas can be arranged upon request.

4. Delivery Timeframe

Estimated delivery times depend on the type of order:

  • Local deliveries (Kohat region): 2–5 business days

  • Other cities in Pakistan: 5–10 business days

  • Custom or bulk orders: Up to 15 business days

Delivery timelines begin after payment confirmation and approval of final designs or materials.

5. Shipping Charges

  • Delivery charges may vary based on the order size, weight, and destination.

  • Shipping costs will be clearly mentioned in the quotation or invoice before order confirmation.

  • For large or repeat clients, discounted or free shipping options may be available.

6. Delivery Partners

We work with reliable courier and logistics partners such as:

  • TCS, Leopard Courier, Pakistan Post, or other certified delivery services.
     Tracking details (if applicable) will be shared once your order is dispatched.

7. Order Tracking

Once your package is shipped, we will provide tracking information via email or WhatsApp so you can monitor delivery progress.

8. Delays or Issues

While we strive to deliver on time, unforeseen delays (such as courier issues, weather conditions, or public holidays) may occur.
 If your order is delayed, please contact us immediately at nahirullah880@gmail.com or +92 336 2221880 for support.

9. Damaged or Lost Deliveries

If your order arrives damaged or does not arrive within the expected timeframe:

  • Notify us within 48 hours of receiving (or expected delivery) date.

  • We will investigate with the courier and, if verified, arrange for a replacement or compensation according to company policy.

10. International Shipping

Currently, we do not offer international shipping.
 However, digital services (marketing and advertising campaigns) are available for international clients via online platforms.

11. Contact Us

For questions regarding your order or delivery status, please contact:
 📧 Email: nahirullah880@gmail.com
 📞 Phone: +92 336 2221880
 📍 Address: Tolanj Jadeed, Gumbat, Kohat, Pakistan